CASE STUDY
A structured partnership established through evaluation, factory engagement, hands-on testing, customization, quality oversight, logistics planning, and ongoing support.
PROJECT OVERVIEW
Alexander Derr sought a reliable OEM/ODM fitness equipment partner to establish and grow distribution in Germany, prioritizing quality, customization, and long-term support.
The engagement followed a structured workflow, starting with initial online evaluation and progressing through in-person verification, hands-on testing, collaborative customization, production oversight, logistics planning, and ongoing after-sales infrastructure setup.
OEM/ODM CUSTOMIZATION
Collaborative adjustments to product specifications, branding, and packaging to fit local preferences and requirements.
Selected and adjusted equipment models to match German gym space and usage patterns.
Applied Alexander’s brand identity to frames, consoles, and packaging.
Prepared user manuals and marketing materials for the German market.
LOGISTICS
Coordinated shipping, packaging, and customs preparations to ensure timely, damage-free transport.
Reinforced packaging for ocean freight to protect equipment during transit.
Booked reliable carriers and shared detailed delivery timelines with Alexander.
Prepared all required documentation for smooth clearance into Germany.
CLIENT FEEDBACK
The ZOYI FITNESS team remained patient and professional throughout our discussions. After visiting the factory in China and testing the equipment personally, I became more confident in their manufacturing capabilities, product quality and long-term support.
AFTER-SALES SUPPORT
Established training, spare parts, and technical support to keep Alexander’s fleet running smoothly.
Provided hands-on guidance for installation, maintenance, and troubleshooting.
Aligned on a spare parts inventory strategy to minimize downtime.
Set up a dedicated point of contact for quick responses to inquiries.
